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SingPost signs MOU with FedEx to trial acceptance points at post offices

Felicia Tan
Felicia Tan • 2 min read
SingPost signs MOU with FedEx to trial acceptance points at post offices
SingPost Singapore's CEO Neo Su Yin with FedEx Express Singapore's managing director Eric Tan. Photo: SingPost
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Singapore Post (SingPost) S08 has signed a memorandum of understanding (MOU) with FedEx Express, a subsidiary of FedEx Corp, to conduct a trial for SingPost’s post offices to receive FedEx parcels.

The MOU comes in a bid to expand drop-off options to more locations for cross-border shipments.

From now till December, FedEx customers will have the option of leaving their parcels at POPStop counters located within six post offices around Singapore at no additional charge. SingPost will handover these parcels to FedEx daily.

The six post offices are:

  • Punggol post office (80 Punggol Field, #B1-01, 21 Community Club)
  • Raffles Place post office (Ocean Financial Centre, #B1-11, 10 Collyer Quay)
  • Tampines post office (5 Tampines Central 6, #01-24/25, Telepark)
  • Woodlands Central post office (900 S Woodlands Dr, #03-05/06 Civic Centre)
  • Jurong West post office (492 Jurong West Street 41, #01-42)
  • Marine Parade post office (80 Marine Parade Rd, B1-83A)

POPStops, which are dedicated facilities for e-commerce parcel-related transactions, are manned by staff from SingPost.

See also: New IHH Healthcare CEO Nair lays out growth plans

The trial will last for three months.

“Our collaboration with SingPost represents a strategic alliance between two companies dedicated to making it simpler and more cost-effective for Singapore businesses to penetrate new markets leveraging FedEx’s unparalleled global network, differentiated service portfolio and advanced digital tools. We are excited by the immense potential this collaboration offers to our customers as part of our continuous commitment to enhance the service experience and facilitate greater cross-border trade,” says Eric Tan, managing director, FedEx Express Singapore.

“We are thrilled to be collaborating with FedEx and enabling parcel drop-offs at our post offices. Not only does it enhance consumers’ experiences by bringing about greater convenience and ease, but also maximises the use of our network. Consumers sending out parcels no longer have to wait at home for pickups and can better plan their day,” says Neo Su Yin, CEO Singapore, SingPost.

As at 10.43am, shares in SingPost are trading 1 cent lower or 1.94% down at 50.5 cents.

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