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More than half of online product claims to be green were ‘vague’ with ‘insufficient elaboration or details’: CCCS study

Felicia Tan
Felicia Tan • 2 min read
More than half of online product claims to be green were ‘vague’ with ‘insufficient elaboration or details’: CCCS study
The CCCS has advised suppliers to be clearer about their terms and to explain any technical terms included.
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A study by the Competition and Consumer Commission of Singapore (CCCS) found that 51% of online products claiming to be green were found to be “vague” with “insufficient elaboration or details to support the claims”. The study also found that 14% of online product claims use technical language that made it difficult for consumers to understand or verify the claim.

The CCCS, in March 2022, awarded a grant to researchers from the Centre for Governance and Sustainability at the National University of Singapore Business School to look into such practices. The grant was made in a bid to better understand greenwashing on e-commerce websites in Singapore.

The term “greenwashing” is generally used for a supplier who deceives or misleads its consumers into believing that its practices or goods and services are more environmentally positive or have greater environmental benefits than is indeed the case.

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