Yao Yu Hui, group chief data officer of FWD Group, says: “At FWD, we believe in the transformative power of digital innovation, AI, and responsible technology leadership to redefine the insurance experience. By tapping into innovation ecosystems and exceptional talent across our markets, we’re building the capabilities to deliver more personalised and simpler customer journeys. We’re deeply grateful for the support from EDB, which has been instrumental in helping us to establish our AI Lab in Singapore, as we carry on our vision of changing the way people feel about insurance.”
FWD Group Holdings has opened the FWD AI Lab in Singapore, a move to accelerate innovation in insurance through artificial intelligence (AI) and data science.
By 2027, the FWD AI Lab aims to deliver hundreds of AI models and to build PhD-level agentic AI systems, in collaboration with the National University of Singapore and other research institutes. The initiative is supported by the Singapore Economic Development Board (EDB) and aligns with the country’s National AI Strategy (NAIS 2.0).
