Several things about Agent K’s approach were questionable. I replaced the hospitalisation plan my father had held with Income since my birth, with what I was told was “just a rider” that would not affect my existing coverage. I only learned about the cancellation after the purchase went through. By then, it was too late to reinstate the original plan.
I bought my first insurance policies in 2010, right after graduating. With low interest rates and zero investing knowledge, I chased high-yield plans, thinking they’d make my money work harder.
Instead of asking family or friends for recommendations, I called an insurance company in Singapore to request an agent. That turned out to be a huge mistake. I ended up with an agent I will call Agent K (he has since left the company), who wasn’t even the agent assigned to me. It was simply a lucky cold-call mix-up.
