“Rather, my priority is to reflect upon my own actions, and find reasons, if any, for these criticisms, then understand and improve on my shortcomings, as well as make a commitment to ensure such incidents do not recur. That’s my usual strategy when I face setbacks at work.”
Like everyone in leadership, oil industry veteran Wang Yanjun knows that criticism usually comes with the territory. He believes instead in taking the unpleasantness out of criticism and turning every situation into an opportunity to listen — and learn.
“My first response towards criticism from shareholders or investors is to remind myself not to be in a hurry to defend myself,” says the CEO of jet fuel trader China Aviation Oil (Singapore) Corporation (CAO) which is listed on the Singapore Exchange (SGX).
