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5% of NETS terminal network affected in ongoing disruption; customers advised to use SGQR or cash

Jovi Ho
Jovi Ho • 2 min read
5% of NETS terminal network affected in ongoing disruption; customers advised to use SGQR or cash
According to NETS, users have reported issues with debit card, credit card, QR, tap and PIN transactions. Photo: Bloomberg
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Some 5% of NETS' terminal network has been unable to perform QR, tap and PIN transaction since the morning of Sept 23, the Singaporean electronic payment service provider confirmed to The Edge Singapore at around 5.30pm on Sept 23. 

According to NETS, customers are advised to use SGQR or pay by cash in the meantime. "The issue was discovered this morning. We are working to restore the service as soon as possible and apologise for the inconvenience caused," reads NETS' statement to The Edge Singapore.

NETS had said in a Facebook post at 10.12am that some NETS terminals have been unable to perform certain transactions. According to NETS, users have reported issues with debit card, credit card, QR, tap and PIN transactions.

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