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Smart bank: Sumitomo Mitsui Banking Corp’s digital journey

Goola Warden Published on Fri, Nov 24, 2017 / 8:52 AM GMT+8

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(Nov 13): The digitalisation of society is advancing at a rapid pace. Amid this trend, Sumitomo Mitsui Financial Group (SMFG) is actively adopting new technologies and promoting digitalisation in various areas of its business.

The group’s core unit Sumitomo Mitsui Banking Corp, which employs more than 1,100 staff in Singapore, is guided by the same principle and dedicated to digitalisation, says Ryuji Nishisaki, head of Asia-Pacific at SMBC.

“Our digitalisation strategy is guided by our mission to provide services of greater value to our customers, as well as to create a conducive work environment that stimulates growth,” Nishisaki explains. “Digitalisation is driving the behaviour of our customers and the way businesses operate. Innovativeness is one of our core values, and we instil a culture of openness to new ideas and continuous improvement.”