This puts Singtel in the centre of Singapore's push to make AI work at scale inside companies, rather than leave it in small trials. For the telco, the task is more direct. It has to show AI can improve service, cut manual work and make networks more reliable.
Singtel Singapore will receive funding from Digital Industry Singapore (DISG) to support its multi-year artificial intelligence (AI) transformation programme.
The support is for the first phase of the programme, which Singtel expects to run for about three years. It will cover AI talent, governance, technology architecture, implementation work and workforce redesign.
