The collaboration was first initiated as a result of the urgent need for additional manpower back in early 2020 to help deal with the pandemic, while there was a surplus of grounded SIA and Scoot cabin crew.
The Ministry of Health (MOH), Public Service Division (PSD) and Singapore Airlines (SGX:C6L) (SIA) have announced a trilateral memorandum of understanding (MOU) to formalise the commitment to collaborate on manpower planning and deployment for future national crises.
The MOU aims to strengthen national collective resilience and agility through collaboration to train and volunteer deployment of cabin crew in support care roles, as well as tabletop exercises to stress test crisis response protocols.

