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Singtel taps 5G proliferation in enterprises for growth; gets itself ‘leaner, fitter’ for possible consolidation

Samantha Chiew
Samantha Chiew • 8 min read
Singtel taps 5G proliferation in enterprises for growth; gets itself ‘leaner, fitter’ for possible consolidation
Ng (right) says ringing the Singapore consumer and enterprise segments together means that Singtel could remove the duplicates and simplify the structure while Yip says the level of service each segment expects is different, too. Photo: Samuel Isaac Chua
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In response to the evolving telecommunications landscape in Singapore, Singapore Telecommunications (SGX:Z74) (Singtel) announced last April its decision to consolidate its consumer and enterprise businesses into a single operating entity. This strategic move aims to enhance growth, synergies and productivity at the national level.

In addition, Singtel established a standalone infrastructure unit called Digital InfraCo. This new division will encompass the group’s regional data centres, subsea cable operations and satellite carrier businesses. Paragon, the telco’s platform for 5G multi-access computing (MEC) and cloud orchestration, will also be part of the unit.

In line with the restructuring, Ng Tian Chong, a veteran executive from Hewlett-Packard (HP), was brought in to head the newly consolidated consumer and enterprise business. It has been over a year since Ng joined, and he has set in motion several plans for the group to grow within Singapore despite the highly competitive landscape.

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