Likewise, empathy is another core value. “This goes beyond being nice or understanding. It’s about truly recognising the humanness of your team and comprehending their motivations and values so that you can build lasting connections,’ he adds.
For real estate veteran Tripp Gantt, humility is an indispensable quality in leadership — it is essentially empathy turned inwards, where the leader is fully aware of his humanity and imperfections. “Don’t be afraid to let your team see the real you,” says the CEO of the manager of Singapore Exchange-listed Manulife US Real Estate Investment Trust (MUST), who describes himself as “calm, friendly, and doesn’t get too ruffled under fire”.
“As a leader, you don’t need to be the best at every aspect of your business, but you must continue learning and growing daily. You can learn something from everyone on your team, regardless of rank or role.”
