The penalty is fully provided for in the previous financial year ended March 31. Optus said it has apologised to affected customers and is remediating them.
Singapore Telecommunications’ (Singtel) subsidiary, Optus Mobile, has reached a settlement with the Australian Competition and Consumer Commission (ACCC), says the telco on June 18.
The settlement includes a proposed penalty of A$100 million ($83.4 million) and an enforceable undertaking to implement change in relation to legal proceedings concerning “unconscionable conduct” and “inappropriate sales practices” between August 2019 and July 2023.
