Manoj Prasanna Kumar, CTO, Singtel Digital InfraCo says: “Singtel’s Paragon platform has enabled transformation for many telcos and put them in a lead position in their markets, to roll out next-generation enterprise applications and services. We are glad to have the strong support of many technology partners and now a global network leader Ericsson in the Paragon ecosystem. This strategic partnership between Ericsson and Singtel bringing together Singtel’s Paragon platform and Ericsson Service Orchestration and Assurance, will strengthen the joint value proposition and make it easier and faster for telcos to rollout their 5G, edge and network API use cases. The combined offering will enable seamless roll out of Paragon’s advanced network and edge capabilities to global CSP's to enable them monetise their infrastructure rapidly.”
Singtel and Ericsson have signed a memorandum of understanding (MoU) to offer a self-service, API-enabled, zero-touch and real-time solution for ordering, provisioning and assuring communications services via Singtel’s award-winning all-in-one orchestration platform for 5G edge computing and cloud services, Paragon, and Ericsson’s Service Orchestration and Assurance. Communication Service Providers (CSPs) globally can use the cloud-native solution to modernise and simplify the ways to provision new wireless communications services like network slicing and service assurance for enterprise customers, leading to new monetisation opportunities for telcos.
Currently, manual provisioning of network services by CSPs is the norm, with a self-service option seen as too complex or costly to develop. The combined solution will enable enterprise customers to order and manage their own communications services through Singtel’s Paragon platform in a low-friction environment where requests are immediately executed in the network via Ericsson Service Orchestration and Assurance. Developed under the principles of being modular and extensible, the solution is also automated to ensure it fits a wide range of use cases and network changes, works effectively with diverse topologies in CSP networks, and can support hybrid, complex or multi-vendor environments.

