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How graph technology can help Singaporean organisations combat fraud

Nik Vora
Nik Vora • 5 min read
How graph technology can help Singaporean organisations combat fraud
As shown in the Panama Papers investigation, graph technology allows firms to identify and predict fraud and anomalies at scale. Photo: Pexels
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Financial institutions lose billions every year to fraud. Singapore’s OCBC Bank reported that $13.7 million was lost in a wave of phishing scams last year. Since then, the Monetary Authority of Singapore (MAS) has established new measures to enhance digital banking security. In addition, insurance fraud – including health insurance claims and motor insurance scams – has more than tripled, according to the Minister for Law and Home Affairs K. Shanmugam, underlining weak fraud detection mechanisms in the region.

Many organisations still rely on legacy fraud detection systems that aren’t adequate against large-scale phishing campaigns to dupe unsuspecting consumers into sharing personal information. Left undetected, these scams leave a trail of destruction, impacting organisational reputation and damaging public trust in institutions.

The Singapore Police Force released data showing that scam victims in Singapore lost over $660 million in 2022. The latest Singapore Cyber Landscape published by the Cyber Security Agency of Singapore also revealed that phishing attacks continue to pose an increased threat to organisations and individuals. The report cited that the Singapore Cyber Emergency Response Team received around 8,500 phishing attempts in 2022, more than double the 3,100 cases handled in 2021. Over 80% of reported sites pretended to be legitimate banking and financial services entities.

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