The Singapore-based company had partnered with local loyalty platform Heymax.ai in early February to launch the HeyMax Miles partnership for Chocolate Finance Visa debit cardholders. With two miles per dollar spent, cardholders paid various bills via AXS to rack up miles.
Chocolate Finance’s founder says the company “mistakenly implied” that AXS disabled its debit card last week, frustrating users and causing them to withdraw their funds from the Singapore-based financial services platform.
Walter de Oude, who is also CEO of Chocolate Finance, took to LinkedIn on March 10 to explain the chain of events that led to his firm suspending withdrawals a day earlier.
